Look above the client’s shoulder easily.

CSN.^® Online Support – simple as if you were on-site -

The visual support gets more and more important in customer service. With only a few mouse clicks your client can show you his display and you can identify the situation without long declarations. You save time and your client feels well advised.

Win your clients trust

VIP-Support till the significant click

CSN.^® Online Support is not just suitable to the customer service in case of problems. The system gets increasingly also used for advising in sale – last but not least to reduce the rates of conclusions inside of the pay-area. The assignment concentrates here especially at the attendance of the client trough your website or your shopping system or the support, concerning the fill in of forms.

Starting the support directly without a need of installing any software

This gets enabled with actual Java technology, which is previously installed on nearly every computer.
The case of support or the advice-conversation can be proceeded with visual assistance without interruptions.

Get a taste of the CSN.^® Online Support right now!